Bank Vtb

No parking, long lines, lack of information And yes, since it’s the turn they created at least wi-fi distributed

Situation: I decided to write an application to reduce the interest rate on the mortgage. I called the hotline, explained that it was enough to bring an application to the office and after a month having considered this statement the rate would be lowered. I come to this office, and they tell me that they do not know anything like this and if you want to reduce the rate, you must take a cash loan for a third of the mortgage amount and only then we will consider your application. Around the deception, the staff did not blush and even the call to the hotline did not help. On the phone they say one thing, they come to look at you like meat and spit on everyone. Although I liked everything when registering a mortgage. The question remained open.

Sms sent for a loan with a reduced rate. Vparil insurance. "and without insurance we will increase the percentage." reduced rate - increased payments. leshara but with insurance epta.

Everything is convenient

Inconvenient location eternal queues not professionalism of bank employees