Аптека 69 плюс

I made an order in the online store on 03.22, came to pick up 23.03 (the deadline for booking). In SMS-informing, the pharmacy's operating mode was indicated - from 9:00 to 21:00. There was an announcement at the pharmacy: "Today, the pharmacy is open until 18:30." Ok, chewed. In the morning an SMS arrives: "your order has been canceled." Logically, I repeat the online order, the system notifies that within an hour confirmation will come. An hour, two, three, four, five - no confirmation. We call in support: "the pharmacy is working, the goods are in stock, come and confirm on the spot." OK. 40 minutes in line and 4 people in front of me. The pharmacist has zero qualifications (with my experience in the pharmacy for 2 years, I know what I'm talking about), I don’t know what to answer to ordinary questions of the buyer. 40 minutes. It was my turn. The pharmacist is giving me the wrong products. 10 minutes of reproaches from the pharmacist and my explanation that she is wrong (in the case). Useless. Confused in the testimony. I ask you to look in the area where they add orders, with the assumption that he has been there since yesterday. The pharmacist says that she looked there, definitely not there. Negation. Still going to watch. Oh miracle! Order there. The applause of the line of 4 people is behind me.