Bank Vtb

Very long queues. I came to get a loan, they tried to impose voluntary insurance. First, in the form of a "financial reserve", after the refusal in the form of child health insurance. Threatened with an increase in interest on the loan in case of refusal of insurance After the refusal to issue insurance, the application was refused. After a complaint about VTB's hotline, they sent an application for a loan without any insurance, which was approved at an interest rate of 12.5 percent. The behavior of the bank's employees is suggestive of attempted fraudulent actions against customers.

Huge lineup. The service is terrible. They can’t do the job the first time, I’ve been in the queue 3 times a month and spend my time so that they can correct their mistakes. Half an hour is no longer the limit. The people who came after me have long passed.

On May 21, 2018, I contacted the VTB Bank's Operational Office Zelenstroy (Tula, Lenina Avenue, 129) in order to carry out a foreign exchange transfer. After 11 days from the date of the application for the transfer (May 31, 2018), I turned to the above bank branch to confirm that the funds were sent, since they had not been credited to the payee's account. After checking the operation, it turned out that the funds from my account were not transferred due to an "internal bank error", which I was not notified of. Due to this error, the deadlines for obtaining foreign visas are disrupted and tickets disappear. In addition, after discovering an error, the employees of this department strongly advised me to contact other banks, since “they have problems with currency transfers all the time,” which, from my point of view, undermines the authority of VTB Bank. If your bank is really not competent in this matter (making a currency transfer) why do you declare this service.

The longest service that would take away the finished card had to sit 1 hour 25min plus the time for issuing 15minutes, the total that would get the finished map was 1h40m! awful! in Sberbank the same procedure did for 5 minutes! All the desire to work with the bank disappears instantly

That's his this bank, I've been sitting for an hour and a half ..... People are dark, there are not many employees .... It's not serious as that .... And the bank is fucked up, the approval of a credit card comes in the application, well, I think, let it lay for a rainy day .... Served 1,5 hours, and the employee says no, I'm shocked with this shit