KASSIR.RU, официальное представительство в г. Альметьевск

Good afternoon, users of KASSIR.RU! Now is 2020, a pandemic is raging. All shopping centers, many enterprises, clothing stores, etc., etc., were closed in connection with this situation. But many organizations continue their activities online. Faced with a serious problem of this site - this is a terrible service and monstrous technical customer support. I bought tickets for the concert of the group "Splen - Secretly", all the dates were calculated so that the concert did not overlap with the work. But, unfortunately, the concert was postponed six months in advance, and it’s hard to say what will happen in such a long time. Therefore, I decided to abandon the event until it is claimed and new dates. The cost of the concert is 2200 thousand rubles. + fees of 200 rubles, which are not refundable when returning a ticket. Well, figs with them, the main thing is to return the main amount - this is the cost of the ticket itself. To return an electronic ticket (I live in another city), it is necessary to fill out a questionnaire, send a bunch of other documents, where everything should be described in detail. Fulfilled. I sent these messages even before the introduction of serious restrictive measures to close enterprises and organizations (but even then large events began to be canceled). Five days later, everything was closed, including KASSIR.RU. Money was not returned, support after long unsubscribes and calls completely stopped responding. They refer to the situation in the country and the halt of their work. 2-3 months have passed since the sending of the "letter of refund", except for unsubscribes and ignoring no specifics were received. Regards, Internet user.

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