Mybox

07/17/2020 through the application I ordered rolls for 940 rubles. The courier arrived without a terminal, paid to the courier's personal account, and therefore did not receive a receipt for withdrawing money from the card. Already a deception. Within 5 minutes, I examined the purchased goods and found that the package with the goods was not sealed, there was no marking on each pallet with rolls. Technical Regulations of the Customs Union TR CU 022/2011 Article 4. Requirements for the labeling of food products, 4.1. Requirements for labeling of packaged food products. I also found that some rolls give off an unpleasant smell. I called the hotline, explained the situation, and asked to send a courier to return the goods. The courier did not arrive, and, accordingly, some of the low-quality goods had to be thrown away. They called me back from the support service and said that they would return my money in full. The next day, my wife and I arrived at the Mybox branch at Ivanovo, st. Lezhnevskaya, 55, where they took the remaining low-quality goods from me and said that they would return the money in FULL within an hour !!! They called back an hour later and said that they could return only for the remaining rolls, although Part 5 of Art. 503 of the Civil Code of the Russian Federation "The rights of the buyer in the event of the sale of goods of inadequate quality", provides that when returning the amount paid for the goods to the buyer, the seller is not entitled to withhold from it the amount by which the cost of the goods has decreased due to the full or partial use of the goods, the loss of the commodity kind or similar circumstances. As a result, I was left without money and without goods. I consider your company "an office - horns and hooves". Disgusting attitude towards customers, scammers, plus a complete lack of customer focus. Shame. Violated all consumer rights. It's a pity.

I ordered delivery of soup and noodles, 1/2 shrimp in the soup, and not the biggest one, chicken with a little finger, a couple of mushrooms and a bunch of just the sharpest, and most importantly, the most tasty broth. Noodles are just a nightmare. All stuck together digested. Of seafood, the same half of shrimp and 2 half rings of squid 😕😕😕 price / quality are as far apart from each other as Ivanovo and Vladivostok. Order not delivered on time 😕😕😕😕😕😕😕😕 just a nightmare, horror, etc., etc.

Today I took noodles with chicken in a creamy sauce. I regretted it. Burnt noodles with black coals, for three hours now this burnt taste in the mouth and burp burnt noodles. Teach repetition to cook! To observe technology !!! Too bad the first impression is spoiled ...

made the order through delivery. the order was not delivered on time, the manager did not call back. I do not advise anyone to order anything here if you do not want to spend your time and ruin your mood

They waited two hours for the courier to travel a kilometer.