Bank Otkrytiye

Good afternoon! I want to comment on my assessment by the fact that I came to the bank to pick up a ready-made salary card, after a week the employees called me (during my working hours, which is unacceptable for me at the root) with the words: your card is ready, just come and take it! Stayed in line enough! After she went to the window and announced the reason for the visit, an employee (Natalia Trofimova (surname is not accurate)) with surprised eyes turned to a colleague with a question: did she know something about this? After that it turned out that there was no data for me and I had to wait for more clarification of the circumstances! Further, Natalia said that my data will be only after lunch !!!! That is, I spent a lot of working time in order to hear that nothing is ready and they will not give me a map !! WHY then was to get me daily calls ???? By the way, no apologies were brought about this incident! And Natalia talked to me as if I owed her something! Disgusting service!

I waited an hour to get a card! There are no people, but customer service is very long. All individually of course, but the nerves were on the aisle ..

Disgusting bank. In general, and in particular. With their fictitious idiotic rules. Customer focus - 0.

Today, January 15, I went to Otkritie Bank, on matters of credit support, I waited about half an hour, I really did not like it. One woman worked in the credit department, and a lot of people.