Upravleniye Federal'noy Pochtovoy Svyazi Kaliningradskoy Oblasti

I'm talking about the post office number 1 on Chelnokov. Just awful!!!!! Today, the third time I tried to receive a parcel with cash on delivery, they do not give out, they can not accept money, something has broken, no one has to repair it. Call to find out whether it worked or not, it's useless, they do not take the phone. We have to go by bus with a transfer (so reasonably our address is assigned to PO number 1), that is, every visit to the mail costs about 100 rubles. It's for you to be courteously sent home. In the Russian post office in Kaliningrad, by the way, also do not answer phone calls. Notifications are not sent, it's good that there is an opportunity to track the items, the queue is just wild .... always, and mail workers, those that are not represented by sweating people and screaming children, workers who apparently should speed up maintenance in the back rooms, through the halls of the shopping center and smoke around the corner. In general tomorrow I will call to the City Hall.

In my case, there is no assessment of the work of the Russian Post in Kaliningrad, since the parcel was lost from the sorting to the post office 236038 or in the som compartment. Written a statement and claims to search, and return, nobody needs anything from this department of our country, nor the managers of the post office, much less in the Kaliningrad Region Post Office. None of these people occupying high posts, did not consider to apologize and compensate for the moral, material losses of the client of this sweat service.

The ugly work of department number 10! Notifications on the packages do not bring, moreover, I personally lost my package right in the department. I wrote a search application. I’ve been waiting for less than a month. Silence. I go to the site for tracking the shipment, and they sent it back to the sender, without even checking if this package was wanted. The complete disgrace !!! It is clear that the Russian Post is a monopolist in serving the population and shake the air; do not shake; nothing will change.

A very big request - to the head of the mail - let your employees make a notification via SMS - not by mail - not by leaflets (last century) but by SMS notification - after all, there are a lot of free online services - sending - SMS - why haven’t your computer engineers come up with this yet? ?? What leaflets - they are always lost - this is an extra expenditure of human labor - refer leaflets, I ask you to automate the notification system!

Terrible Russian post never work with her! This department is open until 22.00, but when I arrived there at 19.45, the postal staff said that I could not get a ticket for the electronic line and I could try to stand in a live line!