Massimo Dutti

Employees don't like. The feeling is that they don't need it. They do not greet, there is no contact. I recommend changing staff and starting to train new employees. The choice is scarce, the prices are high for this quality. The interior is pleasant, as in other things, and always. Pleasant aroma)

Sellers are busy with their business, you need to go for them and ask. Even if they give you a thing, they will not look into the fitting room. A queue of 4 buyers gathered at the checkout, one of them with a return, but they did not even think about opening the second checkout.

We are a regular customer of this store, as well as the entire brand. Faced in Yaroslavl with disgusting service: after outright rudeness on the part of employee Catherine V. asked for the exchange of goods 2 passports: the one who bought and the "witness" of the purchase. Despite the fact that this is a violation of the law - referred to the internal rules of the company. The girl in the queue commented on the situation with the phrase: “there is always such a boorish attitude”. After such a service, there is no desire to enter the store.

They arranged a "circus" when exchanging goods (not even when returning !!). Refused to take on a copy of a passport, allegedly can not violate the law! As a result, she asked an outsider to use his passport, returned the goods. Accept the goods on someone else's passport - not a violation :))) Specially delayed the process, I had to spend 30 minutes on everything. With such a terrible service and attitude to the store, there is no desire anymore: ((((

The place is fashionable and a little pretentious. Saleswomen do not go themselves, proud, probably. The range was lower than on the site. Shoes could not pick up. Bought from competitors in the mascot. There and sellers are operational and pleased with the choice.