GRAND HOTEL PERM

There is no lift and the suite on the 4th floor is inconvenient. At the same time, there is no employee who would help with the suitcases. An iron will be delivered to the room, but upon request - it migrates from room to room. The restaurant saves everything - Nolan is something. The breakfasts are divine, and the wine, pâté, and the signature octopus are great. Special thanks to Anton and his team - you are super!

Thank you! Everything is fine. We were very pleasantly surprised upon arrival that the hotel upgraded the room at no extra charge. In addition, they said that they would not take money for a late check-out. Which is also very nice, although we left early in the morning in the end. The breakfasts are hearty and tasty. The restaurant is excellent Recommend!

Excellent location. Lovely staff and amazing restaurant. But, of course, this is far from 5 stars. The suite, which declares a view of the city, has no view, but there are dormer windows, which, moreover, cannot be opened or closed without the help of a maid. There is no elevator either. So if this hotel was 3+ or at most four stars, I would say that it is super! But, in fairness, another hotel that declares 5 stars, the Holiday Inn, does not attract them in any way, and is located in settlements.

A hotel with a very cool restaurant, good room service. For information, the restaurant is a separate establishment from the hotel. The kitchen closes at 23:00. Negative: no room service at night. Minus: no meeting of guests, no porters, suite on the 4th floor, no elevator. When you check in, it's a lie of the year: the elevator temporarily does not work for technical reasons ...)) but it is not there and never was)) In the rooms, an ironing board and an iron are not provided, if you ask, they will bring it, in turn. The door to the room opens 5-6 times, let me remind you - this is a suite. Solid 3⭐⭐⭐

Put 5 for cleanliness and restaurant. My dominance began with the fact that, at the reception, I said that I was three nights, the girl counted us three nights and three breakfasts arranged for us, we settled in, while she says the money will be given back, which embarrassed, well, I think okay. Later I go down the guy is now at the reception, he says she did not count correctly, it is necessary more, God bless him. Next, the most interesting thing, we are going to leave, at the reception, another girl says we still need to pay you the wrong amount, they announced the amount for two nights, I say in disbelief how they told us so three nights and three breakfasts, she says here I have written two nights and three breakfasts, explain to me how it was possible to count so, did you want to send the third breakfast by mail? We ask the administrator and that girl to call, but no one wants to come, the girl who is not at all within the limits cleans up. She herself stands with rounded eyes and looks at the monitor, too, does not understand how it can be 2 nights and 3 breakfasts. At the same time, I explain to her that I said that we have the plane on Monday at 5 am, we leave Sunday at 2 am, checked in on Friday, and how su ... but you could have been mistaken. You wanted to evict me it turns out on Saturday, and Sunday sous .. and where I had to go. If you had said about it a day earlier, I would not have left it that way, I would have called the police, the tax office, the Federal Service for Consumer Rights Protection and Human Welfare and would have rocked with you. But I will not leave it like that yet, you ruined all my impressions, pulled on a considerable amount, I wanted a carnival, I will give it to you, get it and sign it.