Serdobskaya Mezhrayonnaya Bol'nitsa

Good afternoon! I want to share my story. On September 20, 2020, my mother (82 years old) fell and broke three offset ribs. We went to the emergency room, put a bandage on and sent me home. On Monday, that is, on September 21, we got an appointment with the traumatologist I. Shcherbakov. The first thing he asked was: “Why didn't they leave him in the hospital?” Calling the hospital and learning that there were no places, he sent them home. Having said that if it gets worse, call an ambulance and go to the hospital. At the same time, not examining mom and not offering to sit down. A little digression about his nurse. They wanted to take a chair, so in a raised voice she made a remark not to take a chair, while the doctor was silent. Having written out to do injections Ketorol three times a day and smear with anesthetic ointment. After 10 days, make an X-ray and come to the appointment. Call a doctor at home. This is where the story is even more interesting. They called a doctor. I arrived there for 2 minutes. The pressure died. Saying: "Why are you calling me? YOUR DOCTOR TRAUMATOLOGIST. You have good medicines for blood pressure. So drink." And listen, examine ??? It took 10. The day before I went for an X-ray and a doctor's appointment. We made an appointment at 10.40. But in the direction of time they did not indicate and did not say. Although I asked several medical workers. The answer is one with a fracture out of turn. We arrived on September 29th. Mom, very weak. Feels Bad. Here's another question? WHO DREAMED TO MAKE THE X-RAY OFFICE ON THE SECOND FLOOR ??? People in plaster casts can hardly get up with such labor. We got to the office. Aaaaaa there .... On carts, with different fractures in the queue. No one lets anyone through. It turns out in the direction you need time to put (but I asked ..... So I got it) The people are angry, almost fistfights went ..... They made an X-ray. We went down to the 104 room with great difficulty. We are waiting for the picture to be ready. Wait. We went to an appointment. Picture the next nurse is sitting on the phone, the doctor did not even get up and examined. About the picture he said that everything was unchanged. I told him what kind of treatment we were doing. He wondered why we are doing Ketorol for so long? So: "You attributed." Said that he would be ill for a long time and would come in 4 weeks. Smear with anesthetic ointments. During the dialogue, we stood near the front door. Of course I am. Agree that not a doctor, but you can see the patient. Prescribe CT. Although it does not work in Serdobsk. I called all over the city. Mom won't make it to Penza. When will we have a good, attentive, professional attitude towards patients in our city ????? Health to all!

Boorish attitude towards patients. Especially considering that the service is paid. The doctors are good and helpful, the junior medical staff feels like they were recruited at the station. Immediately upon entering, you are greeted by a person dissatisfied with life, who not only will not answer your greeting, but will also look at you like a heap of excrement. As for the employee at the checkout, she is uncultured, angry and too egocentric. Not only will you not get better from such treatment, you just will not want to come there.

Competent specialists are a nurse from cardiology Vika delight.

You were not in the Rtishchev hospital, that’s where the horror is. A diagnosis was made in 20 minutes that they had been expelled in Rtishchevo for three days. And then my mother had an operation. All is well

Horror! There is no doctor in the infectious department! The doctor on duty did not even appear! Severe patients without a doctor's examination! They threw everything to the nurses! Even in Penza, the patient will have a problem for you !!! A shame!