El'dorado

I am a longtime customer of the Eldorado store, I decided to make myself a present for the New Year - a freezer for 26,990 rubles. Everything on the Eldorado website is written wonderfully. Payment by installments is provided. But it turned out that the Company, represented by the Eldorado store in CT Galaktika, does not distinguish between installment plan and credit: "The main difference between an installment plan and a loan is that the client eventually pays an amount equal to the exact cost of the goods. That is, no interest is charged" (this is from the website of one of the leading banks in our country !!!) " In the store, I was offered the cost of the freezer, its installation for 1,700 rubles or a certificate for a guarantee (it is more expensive). You cannot refuse this service !!! It is, according to the manager, an installment plan. Okay, I thought, the store will pay interest to the bank for me. But it was not there. The scam continued on! When making an installment plan, it turned out that the buyer also pays the interest to the bank, that is, me! And this is 5000 rubles to the cost of my purchase! Let's calculate, dear leaders of the company: 1700 rubles + 5000 rubles = 6700 rubles. this is 24.82% of the value of the goods !!! This is not an installment plan! This is a loan at high interest rates! This is cheating the buyer! I'm waiting for a response from the company's management!

Disgusting service, bought a phone in installments, came in at 18:30, left at 22:30 and then without a phone, but with a loan! The employee who issued the loan explained this by problems with the bank, said that the bank approved everything and issued a loan, but there is no authorization, without it they will not be able to issue the goods and issue a check at the cash desk, said to wait for this authorization, that they work until the last client and in This is no problem, but when the bank had not sent anything by 22 o'clock, the main seller got involved in the problem. When asked if they can give us the phone, since the installment plan has already been encouraged, they said no, and it will be necessary to cancel everything, because they will not be able to give anything out yesterday! So we were released without a phone, but with a loan on hand. In general, having arrived the next day, we wanted to cancel everything, but this time too, all the cancellations dragged on for another 2 hours! As a result, the store director allowed us to pick up the phone, but we also stood at the checkout for 40 minutes, they could not break through our goods, and it's good that we checked everything at the checkout, according to the terms of the installment plan, it is necessary to buy an accessory, I chose 2 protective glasses, but I put a completely different product, a cover and a film of some outdated phone model. In general, if you have an extra 8 hours, you can come to this store!

Terrible! Security guards full shop. We saw two sellers. One was selling, the other was studying on the phone with friends. To our request he replied: "expect." They waited. So they left without a purchase. Service impression is terrible.

Ужасней магазина в Смоленске нет!!! Обслуживание ни какое, специалиста найти проблема!!! Ожидание для получения товара от часа до двух!!!

No matter how many times I go to this store, sellers cannot be found. Where are they? Unclear. Security guards help out)))