VOYAGE

I do not know where to start,but her I go. I am just stating facts about my stay and not embellishing my story. I arrived here on a sunny afternoon on business. The parking area is covered in thick ice and when I got out of the car, I just started sliding down the hill. My interpreter and driver caught me and helped me to some clear asphalt from where I could get to the entrance. Once inside I discovered that there are no elevators, and I have a bad hip. Got to my room on second floor and found it so hot It was hard to breath. I had to move a desk to open the window. I went back to the desk and asked to lower the temp. in the room. I was told 5 minutes, but here it is three days later and so far no has come to anything about it, so I spend most of my time here with the window open inMarch! After three nights here, I have not had a visit from housekeeping. I had to ask for more shampoo packets from the front desk. The beds are very low to the floor and as hard as wood, remember I have a bad hip. They offer a nice breakfast buffet, but everything is cool when you take it from the serving container. My room came with one bottle of water and a coffee pot, but no coffee to make with the hot water. When I asked for another bottle of water, I was told to use the water cooler provided on each floor. Here it is Sunday morning and the. water cooler is empty. I went back down to the desk to inform the desk clerk and she said she knew it was empty. So I proceeded to have my cool breakfast and they are out of coffee so my options were to drink tea or have a glass of room remperature milk. I choose room temp water and after breakfast I proceeded to my room to spend a relaxing day on my bed or one of the two wooden ladder back chairs. I am quite sure that I will probably not elect to stay here on my next visit to Penza.

great Hotel,good location, good hospitality

nice

Not friendly!

Great hotel, quiet and in a good location. On the plus side - a good restaurant, inexpensive and very tasty, good breakfasts. There are almost no downsides, well, if you dig deeper, then, for example, they do not put toothpaste in the room (the rest is in order) or a comb installed upside down on the window))