Arenda Avto Moscow, Tsentral'nyy

Probably the most customer-focused car rental company out there. When we first met and sent the documents, it took me a whole day to resolve the issue of processing my data. As a result, due to the lack of a city phone number (this is what the security officer and the company manager said), I was denied a car. And even the official certificate from the place of work did not suit - you only need a phone. It seems that the verification process is carried out in an old-fashioned way. I was offered to apply again in a month. That's exactly what I did. An employee of the company promised to contact me according to the results (by the way, without booking a car, you cannot send documents for verification to the Security Council). As a result, after 3 months no one contacted me (With such an attitude, you won't go far with this company. For the sake of interest, I decided to find out what was the result of the application. The situation is as before - refusal to rent. Since I called outside of working hours (at 21 pm), I asked the manager to convey my request to revoke my personal data and call me back in the morning. To this, the manager replied that there is no such possibility, they do not see the data from the site (why is it needed then at all), the email is not indicated in the system (although it is also in the profile on the site), and the phone number is not indicated via +7, but after 8, so they can't call me either. In the end, I was even glad that I did not start working with this company.

I liked everything. The car did not disappoint, no hidden fees. Everything is strictly by agreement, the deposit was unlocked on the card a week later. I will use the service regularly

I took a car with a burning sensor indicating insufficient pressure in the tires, I didn’t see it during the inspection, but after 5 minutes I told the company employee about it and sent a photo, they said that it was due to slipping and that I dumped it. As a result, on the way I changed a flat tire to a spare wheel. As a result, they kept the cost of tires in 2000 r. from the amount of the deposit. Note: it turned out that machines of this class are not equipped with a pump / compressor. Be careful when inspecting a car, if you notice a malfunction - return to the place where you took immediately in order to replace the car or cancel the rental.

He took the car on 11/23/19 for a day, the pledge should have been unblocked in three days, i.e. on Wednesday. A week later, I decided to call, to clarify whether everything is fine ?! As a result, 2 days I can’t get through ... Please connect with Kuntsevo connect with managers can not connect! They say they do not answer, go to their office. I called from another number (in order to rent a car), they immediately answered and I got to the department that I needed (Kuntsevo) !!! The woman is simply a rare cattle, in my words that I "can’t get through to you 2nd day" answered, I'm glad for you !!! We forgot to unlock the pledge, now I’ll unlock it and hang up ... I also said she will send a check for a ticket, more than two hours have passed, silence ....

Surprisingly, after 3 excellent rents, the security service refused. Arriving on a business trip, I must be sure that I will have a car. I advise everyone to choose another dealer, especially since the choice is great