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Яна Успенская (02/14/2020)
Be careful! Scammers! Ordered a round bed. Delivery workers offered 6-7 in the morning and were rude, but the manager replaced delivery workers after complaining that we would not buy. Delivered to the entrance in a gray bag. Checked for parts. From the documents, only a warranty card with a price. Rises in the elevator. They opened the bag, and there the mattress is thin (it is compressed with fingers). A different color of fabric was inserted (the one that seldom lays down. They made it cheaper. They didn’t even stipulate it. I called the manager. She assured that the mattress on the slats is comfortable, but not look at the fabric. Assembled without instructions. Even the factory does not have them. But their manager consulted in the evening (sent him a photo). 4 legs from which plastic caps fall out. Easy to fix. One leg has a bad thread, but in 2 hours the torment twisted. Then I put the back, and it’s not until the middle of the bed, but to the quarter. Again, they save. With a short back, the height of the bed should be higher. And, this is a completely different model. Moreover, they ordered a cover. Sewed on a short back. The cover is just a fabric and on the one hand 2-3 ml of foam rubber. For 1800 rubles, it’s somehow artisanal. I had to come to terms with this shortcoming. Next, the leg is attached in the middle and 4 plastic wheels. Wheels are not suitable for loading. Why not iron, the manager assured that there are enough of them. Only roll out. Hurray for 3 nights collected. I went to bed for a couple of hours. I get stuck and everything hurts. Iron slats are felt through a soft mattress. Impossible to sleep. One wheel broke when she sat on the edge of the bed. How to use a bed is impossible. !!! Like a sofa is also not comfortable. Sitting on it, even 2 ladles are squeezed. At first I wanted to finish it. But thinking that there is no package of documents, artisanal manufacture, rudeness of employees. I decided to return it within 14 days. But!!! Corresponding 2 days on Avito, they gave mail and stopped responding. The phone rang and blocked. Refunds are refused for the reason that I accepted that I accepted the packaged goods and that I have no complaints. But in the package I could not see everything. These are scammers. I did not see the previous review. I would not buy from them. And so, having paid 21700 (without lifting and assembling), they deceived. Now I will contact the Rospotrebnadzor, tax. Perhaps it will reach the court. I can take all the victims of them together. It is necessary to punish these scammers. The feedback is real. I am not a competitor and have nothing to do with the furniture business.
K R (V) (03/06/2019)
HERE DO NOT ORDER SOUTH / furniture! A month later fell apart! The mattress PPU is less than 10cm !!!!!! We felt the entire structure of the body. Exchange / refund does not, though they promise, only rude and bring in the black list phone numbers, account in social networks! From the very beginning everything went wrong! In the first, the behavior of managers is terrible ... They talked to me with a big favor, I had to work hard to order this sofa. Managers who work in social networks on avito / yule may not respond for several days. Delivery / upgrade / assembly issues are not brought normal is a third-party delivery. I immediately thought the mattress was too thin, but I left the sofa tk there was nothing to sleep on. In general, when I ordered 10 times reported that we are marginal with her husband and we need a thick mattress and a good design. In the end, we were promised one thing, in fact everything else came. We decided to try after all. A week later it became clear that we feel all the slats, creaks terribly, the mattress is pushed under us to zero. There needs a time in 2 thicker. I called to make an exchange / refund-entered in the black list, I wanted to save 10,000, I lost 22,000₽ !!! BETTER PERCH, but buy a quality item! I will send the unbelievers photos!
Дарья Т (12/27/2017)
-Bal for delivery of course at 6 am is wow))))) But the expectations were worth it. Thanks to manufacturers, managers and suppliers (the driver, the loader) are all very polite, it was customary to communicate. The sofa is very good and you will not say that it is so cheap in relation to other firms. I will order more and advise friends and relatives. Thank ;*
Jack Jones (06/10/2017)
I ordered not the first time, the last time they brought a sofa with defective filler .. replaced a part of the sofa, although the whole sofa was promised over the phone ... What is the guarantee? Boorish attitude of managers! They do not respond to claims! I do not advise!
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