Aeroflot Russian Airlines

I bought tickets at the box office on Victory Square for my large family. Served by employee Irina. Very pleasant service. Straight VERY! She told everything, showed it, explained it on the fingers. Thank! I fly often and usually bumped into employees with the face of a passport officer. It's scary to ask too much ..

Terrible company. We can’t get through with my husband, resolve the issue of returning tickets. He wrote 2 attention zero complaints. They can't explain anything, they don't know anything. The level of attitude towards customers is low.

Recently returned tickets. I warn everyone - now they don’t give money, they will give a voucher for the amount of the ticket (the service fee is also returned). You can use this voucher in any city where there is an Aeroflot office

Хороший сервис , отличное обслуживание.

The employee is very nice, trying to help in everything. But when you wait your turn, there is nowhere to sit.