VTB

In general, a normal bank, only with queues something needs to be done, this is not the case at all.

Queue more than an hour !!!! Also, and when it’s your turn, they tell you that only one unique employee can do your operation, others don’t know how, so wait .... when window number 4 is released. Who left now because someone came to him and called to talk. This is normal in general, so it is possible, yes ??? I do not advise you to visit this office, avoid, otherwise, an hour and a half just into the pipe.

The electronic queue does not work. employees are not interested in clients. There is more than 15 minutes in the queue, one employee works, the rest are busy with stationery and going out to smoke

Huge lines from scratch, the imposition of additional services.

Closed the card, just wanted to get the rest of the money 300 rubles in cash. Forced to wait 3 days! On the third day we came to the bank and it turned out that the cashier was at lunch. In this case, the box office is only TWO, and the cashier is ONE. Neither the compartment door nor the cashier door indicated that there was a lunch break at work. When asked why this is happening and the request to sort it out, the girl in the uniform of the bank employee said literally: “I don’t work here at all, but I’m going through the practice.” No more foot in this bank in general or in the branch in particular.