Gazprombank

Disgusting service in the window 6. Reluctance to give information on loan payments, the calculation of the amount of the monthly payment, and similar issues on the loan. Madame in window number 6, unfortunately she did not have a name and surname badge, she advised me to download a credit calculator and calculate everything by herself. I rolled my eyes at every question, there was a feeling that I got into the SOVOK-in a grocery store. The task of the operator, the consultant, is to help with the choice of a banking product and sell it !!!!!!! --- and not to discourage all the desire to apply to this bank !!!! - isn't it? The only plus from visiting this bank is a wonderful, friendly security guard !!! GOOD TO ALL!

Everything. Highly. Long. I lost an hour for a trifling question that could be solved in 0.5 minutes. One window out of ten worked. Sometimes the second was connected, but not for long. Huge queues.

Mixed feeling from this office. Some employees behave rudely, can talk on the phone while you are sitting in front of them, and are not trying to help you. Some employees help to solve the existing problems and offer the client acceptable solutions both in terms of time and financial costs.

The service is zero, no respect for customers, do not do their job! They can’t make a card for the second month! No responsibility, take action!

work up to 5? Already at 4 stop taking the phone