Fol'ksvagen Tsentr Germanika

Kind, smart and honest personell.

I wanted to buy a used car. A machine with many malfunctions, no spare wheel, completely unprepared for operation. The sales and repair department in one company seems to speak different languages. I asked to eliminate at least some of the problems, a person with a serious face from the service politely sent the sales manager and me to .... You are ready to be released on the road in a faulty car and this is the norm here. Refused to buy. I didn't like the policy of selling used cars. Not like tires, they won't give you a bolt. Wild greed and desire to make money on everything. The manager was polite and friendly, gave me time and gave me enough information on the car. I even tried to help with the elimination of important flaws. In general, the impression was not very good before, when they forgot to say about the extension of the warranty for a new car, which they bought from them, so now I just don't want to go to them.

Normal service. Courteous staff. All sanitary measures are observed in connection with corvid. Accepted on time, the work was done quickly, issued just as quickly. Upon issuance, the master told everything, showed the work done. Conducts scheduled maintenance, no complaints.

In my opinion, they do not work honestly. No written guarantee was denied! Everything in words. Order an outfit only for diagnostics. The problem was fixed. The document was not given that the repair was made.

I beg your pardon, the phone has glitched, of course I will give my favorite service a good mark, but this time only - 4. I shoot the ball for the fact that there are no spare parts available for those units that you check during the annual maintenance and I had to go home on Sunday to train and lose a working day to pick up the car on Wednesday. Otherwise, everything is at a high level, even during the rampant coronavirus.