Tsvetochnaya Baza "Tsvettorg"

I bought a bouquet for Trufanov Street in Pobeda, thank you for the bouquet, it looked gorgeous, what I wanted

Yesterday, 07/21/19, my chosen one presented me a bouquet from your Tsvettorg shop in Yaroslavl, Moscow Avenue 137.I know that I was in shock! Having traveled 3 of your shops in Suzdalka, he ended up in this 4th shop. In all stores the range is scanty, there is nothing to choose from. I wanted to buy 101 roses. In the store in Moscow, the same situation of flowers for 101 roses was not enough) I had to choose a ready-made bouquet of 31 roses since there was no longer a choice and there was no time to go to another store either. Flowers are beautiful in principle, but very small and have already blackened somewhere, the quality of flowers is terrible. The packaging and flowers in general do not look bad together, but the terrible cheap tape just out of the year 90 just made me angry! The florists in the Tsvettorg store at 137 Moskovsky Prospect d 137 have no vision or taste. Florist when collecting ready-made bouquets for the showcase, should see and know how it will look beautiful and this bouquet should appeal to all. What was difficult to tie a beautiful satin ribbon?) Moreover, it was already included in the price of a bouquet. Please send florists from the store for training. Well, even if at least on the Internet, the videos will be viewed and various articles teaching about florists are respected. Thank!

Very beautiful work of florists, there is always a choice of flowers. The polite staff. Way to go, well done

I ordered a bouquet for the anniversary of my beloved grandmother. The manager confirmed the order, the courier arrived on time. Grandmother is delighted with the bouquet. After a couple of hours, they called back from the store and reported that they had delivered the wrong order and the gift bouquet needed to be replaced. The staff is polite, the girls apologized several times on the phone (no one is safe from mistakes, I understand everything), but now the elderly person worries for half a day instead of the holiday (which is doubly offensive) and the courier is again waiting for an indefinite period. It is unfortunate that the surprise on such an important day turned into stress for the whole family.

On March 8, I ordered flowers. They were not brought on time. They did not answer calls and the site was closed. I called the next day - politely apologized, offered to deliver or return the money. Selected delivery. They put a bottle of carbonated wine drink. If the owner reads this: realize that your business is not about flowers. He's about logistics. I won’t take any more risks.