Sberbank Rossii

Branch not found

Incompetent employees. Rumor has it that employees are selected for the central office on the basis of their appearance. The way it is. He came twice on different issues - twice left to look for a solution to the problem on his own. It is impossible to consult on any issue. Employees dump responsibility on anyone, a colleague, administrator, hotline, but not on themselves. You sit in a queue for 40 minutes, go to the window, ask a question, they answer you that all the information is on the hotline at "900", you call the line, you get the answer "contact any bank branch." The cycle. And the questions were nonsense, you just had to order a card. We failed. For lending, deposits and other matters, I would not recommend contacting them. I will note that the problem is relevant only for this department, hectares on the same street - 200 meters away, in another department - I was given clear answers to all the questions posed.

Third place .... box office does not work !!! Awww

To begin with, there is no way to get through to the branch, apparently everyone does not care about Sberbank customers. Opening hours did not provide for the difficult life situations of their customers. And now we will die in the name of Sberbank. Please blame Sberbank for our financial distress. We have everything.

The service is just disgusting, of the 16 windows the service works only 1.5 and yes it is 1.5. in 1 window aunt barely move. Rude and cheeky to customers. This is how our Sberbank relates to us.