VTB

Simply disgusting service, employees cannot give a clear answer to any question, they only send them to the hotline. An offer to the management, plant monkeys instead of them that will work for 3 bananas a day and beat your fingers on the keyboard, nothing will change for customers, but the company will save a lot on the salary fund.

Terrible service! Long queues, not all employees work. To wait in line you need to sit for 2 hours! Horror!(

I went in the afternoon, there were no queues, so it did not take much time. I received an exhaustive consultation on all questions that interest me. The impression is good.

Nightmare! At least there were not many people, but they sat for 50 minutes to make the payment. They sent it to the cashier, we approached, and there it was another turn. In general, to complete the payment operation, which takes 3-5 minutes, we spent an hour here !!! By the way, last month, too, they waited a long time, and then another employee got naughty. Her husband dictated the number of the contract, and she categorically insisted that it was not true, and later it turned out that she was wrong ... Generally terrible office, terrible staff!

Finished employees like the bank! They offer one online, and in fact another visit to the office. The interest on a consumer loan to a salary client was paid higher than Sber simple client! Hole!