Savings Bank Branch № 2009/01746

On August 28, 2019 at 17:26:41, an operation was performed from the Nominal Account for payment for training. Today, taking extracts from the personal account on the Nominal Account to submit a report to the trusteeship, we found that the amount was debited from the wrong Nominal account. Despite the fact that the employee several times clarified that there are several nominal accounts, she specified the student’s name, which is confirmed by the receipt of payment and the check. Please check the professional suitability of your employees, as their lack of professionalism can lead to adverse consequences. The work of this institution leaves much to be desired.

ATMs are closed if the branch is closed, but it works until 6 o'clock and only on weekdays. Inside there are eternal queues, the operators themselves do not understand what they need to do, I wanted to take a ticket "to solve the problem" so a girl flew up to me and started shouting: "why are you taking to" solve the problem "do not take it, here is another ticket for you. I go to the operator and they say to me: "You have the wrong ticket, you need a ticket" to solve the problem. " As a result, after I apologized, but the problem was not solved, I had to go to another department.

The most stupid branch of Sberbank that I have seen over the past couple of years, constantly queuing, something falls off, the operators are dumb. Yes, at the Russian Post it is faster to receive a parcel than to do anything here.

This Sberbank does not work! It is impossible to withdraw money from the card at the station. There are no Sberbank ATMs.

They do not know how to work