Sberbank

I am very embarrassed that I grumbled at the operator today. I was angry that you can't put money on a card without a passport, but the operator definitely had nothing to do with it) Sorry, dear lady at window 11! I won't anymore)

Very long lines. We are waiting for 20 minutes. Half of employees without masks, customers without masks by 70%

It was 04/24 at 1 p.m. in this department. Changed the currency for a real estate transaction. Cashier Serova Catherine boorish, argues that the money is in doubt, torn bills, painted with a pen. All money purchased only in the offices of Sberbank. At the end, the cashier claimed that my money would not be accepted throughout the city. I spent 2 hours of time and a lot of nerves on the exchange of money. I ask to dismiss not brought up the cashier, boorish. I do not recommend contacting this department

Quickly served in the morning. Thank you so much.

I came in just before the closing, in 15 minutes to the branch of the savings bank on Engels Avenue, 124. Manager Ekaterina Popova promptly solved my questions, contacted the management on the phone, connected other employees, to arrange all the papers. I had a refund of the sum insured !!!! I am very grateful for your understanding and efficiency !!!! Management should encourage such employees !!!