Sberbank

Terrible bank, disgusting service

In the mini-office, which operates 24 hours, out of 2 ATMs that are equipped for depositing funds, one almost always does not work, the second problem with color rendition does not accept banknotes 200 and 2000. In 2017, stuck, apparently = /

She came to this department several times and Tatyana Kontorshchikova was always the operator. For the first time, she simply refused to provide a service (account closure), sending me to another department. The second time I came to her, she silently accepted the application and did not explain the whole procedure, because of which I had to go to the bank for the third time. And this is only due to the closure of some account! Dear Sberbank, monitor the level of training of your employees!

For almost a year I couldn’t just close the account. Many times I wrote statements, but the money for SMS alerts was regularly removed when the account was closed and there was no card !!!

Everything is very long, for all the commission. ATMs do not work 100%, you have to stand in line. A mini statement can only be obtained for a fee. Impressive staff. The interior is in the corporate style of Sberbank. Almost no one goes on credit.