Map
Detailed Information
- Place Types Book store
- Address ТРК "Вива Лэнд, Prospekt Kirova, 147, Samara, Samarskaya oblast', Russia, 443077
- Coordinate 53.2205686,50.263041
- Website https://chaconne.ru/
- Rating 4.5
- Compound Code 67C7+66 Samara, Samara Oblast, Russia
Openning hours
- Monday 10:00 AM – 10:00 PM
- Tuesday 10:00 AM – 10:00 PM
- Wednesday 10:00 AM – 10:00 PM
- Thursday 10:00 AM – 10:00 PM
- Friday 10:00 AM – 10:00 PM
- Saturday 10:00 AM – 10:00 PM
- Sunday 10:00 AM – 10:00 PM
Photos
Reviews
A large selection of educational literature, a variety of goods for creativity. The prices are high, but there is an opportunity to buy cheaper when ordering in the online store.
About the pros:
- convenient location of the store (in a large shopping center, which is easy to reach)
- a fairly large selection of books in different editions
About cons:
- periodically the contents of the shelves are already changing, and the navigation plates are not yet
- the price is significantly overestimated, if not in a hurry - it is much more profitable to buy on a conventional Labyrinth, even taking into account delivery and without discount
- work with the online store is lousy: they can mix up tags and make calls on someone else’s order, they can put the book on racks before the expiration of the storage period, there is no normal system in storage - all the books are somehow loaded into the closet and the sellers VERY long look for your order specifically so long that it’s faster to identify the ordered books by the spine yourself, go to the closet and poke a finger into them
I ordered books in January, they said they would come approximately in a month, by March, but there weren’t any books. Every time I called to find out when they did come, they said that the order was on the way and the other day it would be possible to pick up. Today I called again to find out where my books are and how much longer I can wait (the third month of waiting is still coming) and they answered me that it turns out that these books are no longer available for order and it is impossible to track my books and tell whether they will come at all either. It turns out that the guarantee that the books will definitely come from the supplier Chacon does not give either. The girl on that end of the wire kindly advised me to look at such books in another store or to wait for my men to come, but they most likely would not. It's just a disgrace to feed the buyer breakfast and for the third month of waiting to say that the books most likely will not be. I really hope that management will take action. Not a foot in the chacon anymore.
Sellers do not advise, I stood in the middle of the store for half an hour and looked for everything myself. They react only to the presence of a mask. Dear owners would rather teach them how to consult and work in the hall than to sit and chat at the end of the hall behind the shelves and be afraid of fines in the amount of 50,000 rubles.
Great store, good service.
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