Bank Vtb Dlya Fizicheskikh Lits

A very long time. Spent 40 minutes in line. The girls are all polite, but this is not particularly comforting. There are not enough free chairs to accommodate the entire line. The room is rather cramped and stuffy. In general, the new offices of Sberbank look much more decent. VTB is worth considering.

Зимой, в период эпидемии, очередь стоит, фактически, на улице. Поразительный сервис от одного из крупнейших банков страны.

Half an hour in the queue, then wait for the same amount of payment, while VTB software, as always, works through one well-known place

If something is important, then another VTB like on Lunocharsky is better

The branch itself is normal. A couple of times came to change the data - 5-10 minutes. Draw up a loan - 45 minutes. All explained. At ATMs, often withdraw money, no problem. What does not suit me - questions to the management and policy of the bank, and not to a specific branch. And what else to expect? Banks will not work at a loss. You should go to any bank with a clear head and specific questions.