Bank Saint Petersburg

I came to this department for a salary card. Two employees when making a card were mistaken in one digit of my phone number. To correct their mistake, I need to personally come to the department with a passport and again stand in line. There are no other options. It seems like already 2020, and not the Soviet Union. In other banks, the phone number can be changed remotely.

In both ATMs in the office there is no money. Ie, first you need to try to get from one, then defend in line to another and understand that you will not achieve anything there either. After that, the employee sends to the cashier, which is also the queue. And all this in the middle of the day. I'm afraid to imagine what can be done there in the evening.

So slowly working employees wait an hour for their turn?

Waited an hour to get an extract ...

Very polite staff. Queues happen, but not critical. Bank of high culture!)