Tsentr Ipotechnogo Kreditovaniya Sberbank

This is an office that is on the map, but which is not in reality. More precisely, according to rumors, this house has a closed office, which customers cannot get into from the street. I walked around this huge building from all sides, then waited 10 minutes for me to be transferred from one employee to another, and then we found out that the mortgage lending center is located further along Mrskovsky. A lot further. To be honest, for me, Sberbank is a state-imposed company, a huge machine sucking dibs and spitting out something that remotely resembles a service.

Disgusting attitude to the client, lack of competence of employees, driven from one to another

I made out a mortgage. There are many people, the flows of people are distributed inefficiently. But the staff are polite and patient, they answered all my questions with a smile.

Chaos, the guys at the reception do not own the information. Customer flows are therefore not regulated.