ibis Saint Petersburg Centre

Stayed at this location during the world cup in 2018. Staff was very kind and helpful. The room was very clean and services provided by the hotel was exceptional. The location of this hotel is perfect, not to far by walking to the nearest metro station. And the value of rooms you cannot beat.

The lobby is big but the sad thing is one of the staff doesn't know if there will be available rooms for a sudden walk in inquiries, we waited for few minutes for other staff to accommodate us. However the services are good.

Clean, comfortable room, good bathroom and shower, and very good location.

Nice clean hotel with Ibis 3star international hotel standart. Perfect location in city centre, 10mnt walking from Moskovsky Vokzal station, where Sapsan high speed train Moscow - St Petersburg finish. 5mnt walking to Galleria Shopping Mall. Atlhough it is not new building hotel, but they keep maintain all in good condition. Breakfast menu is so so.

I paid quite expensive amount for 7 nights in this hotel, but unfortunately it gave to me a feeling of a low cost and old (80’s Ibis) hotel. I could compare to similar hotel of the same network Ibis in Moscow which was much much better for a lower price. Bed not so bad and not so good. Plastic glasses in bathroom too brittle, I broke one when I removed the protective plastic foil. Wrong wood on the ground, not pleasant at all when we walk. Rooms street side have a double window, due to noise coming from street. The outer windows was not easy to open and close, I had to walk on my desk to reach it. I needed a shelf in the shower to put my own products and I had to put them on the shower ground. There is NO safebox in the room. However, Booking website wrote there was a safebox... In summer period, air conditioning is only set at “cold”. Impossible to heat the room if you are cold. Very bad sound-proofing. I was able to hear the shower of my neighbor as if he was in my room. My wall and bed moved when my neighbors closed their door. My Wifi worked well only on my tablet. It did not work on my smartphone (it was fine 1 week earlier in another hotel) Strange policy about the bottles of water. During a 7 days stay, I had 2 bottles of water every day, except twice. When I asked at the reception, they told me “it is normal because we offer bottles of water only on the first day”. Also, I had the bad surprise to receive a call from the reception at 12:15 in the middle of my stay. The reception told me I had to leave my room at 12:00 and I was late, but they had not checked I should stay again for a few days in the room...