Turkish Airlines

Spent more than 2 hours in the quairy today. They reduce both workers and working hourse (10-16).

Location could be puzzling but here is the entrance (follow to the 3rd floorand) and working hours.

Good company and client servicea

Good company airlines

The company's motto: Cut money and waste. Positive Covid. Refusal of a refund and forcing their company to fly to South Africa via Istanbul, regardless of the status of Covid. I try to provide all certificates in two languages ​​(Helix test with notarized translation). Silence everywhere. The girls from the call center drive in circles. That is, it is easier for them to put a covid patient on a plane than to cancel the flight and return the money, which, by the way, they MUST do. The second point is that South Africa is closed for Russians (the ticket was bought in January 2020, when there was no talk of Covid at all) they also do not take into account. If the company's management shows interest in what is happening, it is open for dialogue. All documents are available. I am ready to provide links to requests.