Post of Russia

Excellent working staff, although my russian is rusty they gladly helped me to send a package.

There are only two windows in the hall, queues of 20 people for 20 square meters. Employees are rude and rude, do not introduce themselves, refuse to give a name. The complaint book is periodically missing. Postmen do not deliver notifications. The staff in this unit does not wear face masks and protective gloves to prevent COVID19 infection. Elders are not present or are not called. The post office is more like a store than a post office.

Previously, I often went to this department for work, everything was wonderful, the department itself is small and cozy, the girls are responsive and worked quickly. BUT then the branch was expanded, windows were added (and the electronic queue was not made), personnel were hired who did not move at all. Went twice and each time 20 people in line! I spent 1.5 hours both times! There are no stamps, the change of 40 rubles was carried for 20 minutes !!! No more foot here and I do not recommend it to you. Now I go further to the metro and register faster and faster.

The department has changed for the worse. We added more racks with different products, moved the table for filling out forms to the exit, as a result, it became very uncomfortable. Service, as elsewhere, is slow. Envelopes in Russia are sold only without stamps! Nonsense. Why Unstamped Envelopes? Where can these be sent? Only in vain I stood in line, very disappointed.

We were transferred to a new branch 199058 from branch 199155. The old one worked in the mode of delivering parcels around the clock. There are about 6 windows for letters and all types of parcels. In 199058 on all two windows. Served by trainees. There is no apparatus with numbers, there is a huge live queue. In short, HELL!