Russian Post

Parcels are being stolen (almost managed to steal a new phone from Ali Express)

Worst post office in my life! There are always queues, something is constantly not working, something is missing, the staff is rude and it is necessary and not necessary ... is it really impossible to put the department in order! I went to this department 5 times a year and never passed without problems! On Vvedenskaya there is an excellent department, I go to Vaska opposite the metro - everything is clear and fast, but here it is horror!

From July 24, it works on weekdays until 19, on Saturday from 9 to 18, and does not work on Sunday. Constant processing breaks that visitors should be aware of from a nervous person because there are no ads anywhere.

I ordered a phone, the notification naturally did not come. Came already just like that, they say, the shelf life has passed, sent back. I look at the tracker, the parcel in the department. I come a second time. They say: "yes, strange, the premise in the department." They look, don’t find, they say, we’ll call during the day. They didn’t call, I come in the evening, they say: "Nothing, you haven’t found it, write an application for wanted." I wrote a statement, after a couple of days I look at the tracker, status received by the recipient .. Naturally, I did not receive anything. Tomorrow I’m going to sort it out, but for a review it’s already exhaustive .. I won’t be surprised if they can’t do anything, they say they know nothing. The hotline is naturally sent to the office ..

This department is one of the most terrible. Constant failures in the electronic queue, if you took the ticket, it’s not a fact that they will call you, the system can pick up and skip your number. Workers are changing, it is not possible to resolve the issue, since they know nothing. The most shameful thing is that they arranged a supermarket in the department.