Sberbank Rossii

slow work just as in any other branch

When I was there it were full of people.

Awful, just awful! The nearest office of Sberbank to work, just forced to go here, and every time it is a disaster! Absolutely not competent people, not professionals, not attentive. Any non-standard situations are perplexing. Once I paid for the training, so there the girl filled out something in the system for 30 minutes, with the help of her other colleagues, constantly clarifying something with me (despite the fact that everything was written in the payment system), it usually takes 10 minutes for other departments to do this. Once, a guy argued to me that the Sberbank website, which you access and enter the code that comes on the phone, when paying for services on third-party sites, has nothing to do with them. Somehow I came to unlock a debit card (for some reason they didn’t unblock it upon release), so for the same reason, this guy connected an auto payment to me! Sorry, now every month I have one hundred rubles transferred from one card to another, motivated by the fact that the card is most likely not active because it has not been used yet .. 5 times I asked him if this is a one-time operation or a regular one, "yes, yes - once only. " Today, I hope the last time I went, I won’t go anymore. She changed her last name, brought all the documents (marriage certificate, original, copy, passport, original, copy). I say it is necessary to transfer d.s from another region with one contribution and create a new one here. They said ok, the originals are not needed at all, now we will change the surname in the system, the request will be sent tomorrow everything will come. Yeah, where there. 2 days passed, she came, they said: "strange ... refusal" She explained that she had changed her last name, they are like: "oh, you are probably in that office also with the old last name .." Probably! Probably, if that office is located over 4 thousand km, and I changed my last name a month as in St. Petersburg ... I left empty-handed. Absolutely a waste of time.

No parking, ATM is often broken

The most terrible branch. Unprofessional, they don’t know. I have to constantly go to other departments as they don’t understand banal things here. More boors !! do not go there