Post Bank

21.12.2019 15-40 shipping department. I received 7 "small packages", for the electronic signature. Once I called the code of the SMS, to me they were issued, only they turned 6. Annex and in the employee system, it was noted that I got all 7. As it turned out, there was an error in finding parcels employee, she recorded on paper the track number and went to collect them, but mistakenly recorded 6. Well wrong and wrong, who does not happen. Only instead of his error to find and fix, I was first invited to search for any parcel I was not given. Well, it was not very comfortable, but I found and named, but is also not satisfied. "Come on Monday and sort it out with another employee" - was told to me. Only after my persistent offers to look for more qualified staff went stir. In describing the situation of the initial employee more senior it was unpleasant to hear such phrases as "the said parcel was not given, do not know the truth or not." With this attitude to customers, "Mail of Russia" will never cease to be the object of universal ridicule, shame as for me. As a result, we found a parcel, I had already been proposed, and almost ordered to go to another window behind her. Thanks a lot!

The complaint is not about mail, but about the work of the site !!! Why do you have written that the mail is open on 02.24.20 !! I just was at the post office, it is CLOSED AND WRITTEN that day off !!! Why should I spend my time ?!