Sberbank Rossii

Girls work nice. In principle, they explain everything, but did not like the process of activation of the debit card. The girl dug for a long time in the tablet, did not really listen to me and did not explain what she was doing there with my card in the Internet bank, she turned off unnecessary services at home. I did not like the fact that only one person issues cards, so I had to wait a long time for my turn, that is, new visitors of the bank left much earlier than me, but this is already a question to the Sberbank system. Many thanks that hung the schedule for the New Year holidays, did not have to look for this information on the Internet.

How can you communicate so rudely with older people? Yes, they do not think as fast as young ones, but the task of the girl consultant at the machine guns is to help, teach and not be rude and indignant. Today (14.11, 9:08), the consultant girl (blond, with slightly curled hair, and closed the badge with a folder) gave out the following phrases, “helping” to make out the payment: “you need to learn yourself,” “you have to reap, don't look,” like, in a very annoyed tone. The questions that an elderly woman asked her, she passed ears, trying to quickly finish, although there were no people waiting for her attention.

I have repeatedly observed a neat and polite attitude not only to me, but to the rest of the customers! The staff is trying to work well, this is obvious!

Good service, always ready to help, working 6 days a week, I recommend

Horrible service. To get a reissue card, I had to sit for almost an hour, wait until the previous loan was issued. Only one window can issue a card, the rest is asked why ??????