Alina Tour

I am writing from another account on behalf of Catherine Pozdnyakova, tk. Google does not allow to leave an answer to your comment ... I quote your words "... In turn, our company does everything possible for the fastest possible submission of documents to the operator and keeps you informed of the consideration ..." You can keep this "water" with you. Your company does not respond to official letters, e-mails, for the whole 8 months we constantly have to seek at least some answers, you violate all the deadlines ... you do nothing possible, and even more so nothing prompt ... yours managers talk arrogantly, with faces like they ate lemons ... Let’s hang noodles on people like customers are important to you! Also in our letters were attached just the same documents that indicated temporary disability for more than two months in a row, confirmed by documents issued by the relevant medical institution; The tour operator, in pursuance of the Decree of the Government of the Russian Federation No. 1073 of July 20, 2020, is obliged to make a return by December 31, 2021. "... We value and value every client and strive to do everything possible to ensure that tourists are satisfied with their rest and the quality of the service provided ..." the fact of the matter is that you DO NOT appreciate! If they did, they would at least answer and go to the meeting! I ask you to sort out the situation in the near future and contact us at the letter number for input / №№3267-ONL from 09.11.2020, and repeated from 17.11.2020. Agreement for the sale of tourist products No. 7058754, tour number 194822

One time, there are competent employees who will help in choosing a hotel and a place to rest. They ask to speak a particular hotel, a particular city, I would like to be offered help in this difficult choice. They also say some kind of nonsense about a 3% price increase when booking on the website, which in fact did not appear. The application and the website need to be improved.

I haven’t used it for about 5 years, I’ve returned and see how it turns out to fly to May

Disgusting! People, please check carefully all your numbers in the date of birth, passport data! Fuckers work there! All hope is only for your own attention!

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