Russian Post

I visited this OPS for the first time today. The impression is positive. I was pleasantly surprised by the adequate, friendly postal operators. The employees are attentive and help to sort out any difficulties. Serve customers quickly enough.

Why was my package given to other people? I will come tomorrow and will leave a complaint. Nobody takes the tube, it is impossible to call !!! I'm not talking about the extremely slow work of the staff! I understand that they pay little, but no one drives this work by force. Do not want to work - sit at home. I will surely find out who among the employees allowed this and get punishment!

The electronic queue in this department does not work. Standing like a ram for about an hour and waiting until your number is called, and during this time people come, they take after you the numbers, and they are called first. It's simpler to come up already and ask that they send out the parcel without unnecessary trouble, paying 50-100 rubles., Saving both time and nerves. But no, sit wait, suffer .. And about the sloppy work of employees generally keep quiet.

Ugly department and the work of employees. More than once (in different cities) I ran into mail employees with reluctance to work, but here all this is underpinned by some subjective fictions and outright laziness. There are no procedures or regulations there. 1) Notifications arrive late 2) Queues are unplanned at any time of the day, with the fact that there is an employee in front of you, and dullly pulls out the prints and prints the printer, shifting them from side to side. The installation of the electronic queue did not help, from the word in general. 3) There are often no boxes in the office. Converters for sending correspondence, an exit offered by employees: go to another office 4) This year there was a case that the branch arranged for itself another extra day off for the sb, without any announcements or warnings, yes, The office was simply closed for several weeks. 5) Employees do not know how to work with technology, in particular even with a computer that they "hang" and the employee stupidly refused to maintain. There are at the post just two employees, both elderly, who are struggling to help, and are worn as "elektroveniki", when others do NOT do ANYTHING ABSOLUTELY. So, that respected mail of Russia, your fall is lower and lower, as well as the level of service in this post office.

The electronic queue does not work, the staff is not polite. Near the post office, or even in the post office itself, you can meet alcohol.