Volkswagen KEYAUTO Airport

Disappointment. Now we are going from the salon, but not in the new Polo, as we wanted, but by taxi. With their own child seats and two children. They called in advance. They called the price 1040. They said that according to the state program, if you take a loan, they will throw off 10% and the price of a car will be 930 tr.!. On the spot, it turned out that of these 100t.r. who will fold 70 should definitely go to CASCO. As a result, in fact, it will be 30t.r. But that's not all - the car has dopas for 50t.r (alarm, arches processing and bottom protection) ... so the price will come out 1060t.r Question to Auto Key about respect for their customers. To go across the city for an hour in one direction with the children to find out all this on the spot. On your day off. Why can't you tell all this over the phone and save people time and money? Is this a market, a bazaar? Sales ... Ashamed for the Volkswagen brand. And for this, the so-called support (banks and insurance for the most part) ... ANSWER TO YOUR COMMENT TO REVIEW: The situation is described in sufficient detail, as in many other reviews, and your copied answers of the same type only confirm your incompetence and inability to work with clients. If you want more details - ask the manager Eugene my number and contact me (Fedor), Yuliana Kedrova.

The worst salon I've ever been to. The seller Roman promised one price, kept it all evening, then, apparently when he realized that he had miscalculated, he figured out that GLONASS was not activated on the car and could not give it out. On the second day, for the same price, he offered a car with a worse configuration, while saying that everything was the same, he came for this option and upon examination revealed the absence of many options. Then he said that he had agreed with the salon on Dzerzhinsky, and they would give it back there at the same price. As a result, Dzerzhinsky was immediately told that he could not give such a price, since he was in the red for himself. I freaked out, went to YugAvto on Seleznev and bought it there without any pitfalls. Conclusion KlyuchAUTO AIRPORT, the Volsfagen salon is full of rags, go around this salon for hundreds of kilometers.

Yesterday we bought a Volkswagen Polo in this salon. The salon managers helped to choose a complete set according to the stated requirements and budget, they quickly arranged everything, the staff was friendly and attentive, and there were some gifts. Special thanks to manager Sergey and senior manager Alexey, they answered all the questions, now for the next car only in you!

It is a pity if the review seems to be ordered - in fact, the Volkswagen Key-Auto Airport team and the purchase process left a very positive impression. I went to a completely different salon for a different car, with money - I just drove to see a VW Tiguan, in the end I bought it)) What we liked: - excellent and super professional work of the manager Rafael Almastyan: he showed all the cars very delicately and cordially, conducted a test drive, helped to choose the required configuration. He was with us until we left the territory in a new car, although his working day ended earlier - he told everything about driving a new car, the next day he gave additional advice. As in my opinion - an excellent salesperson, it's a pity not all are like that. They gave less discounts than they promised me in another salon, but still the price is good, although not so much; - it was very pleasant to communicate with the appraiser on trade-in - everything is very correct and constructive, they were not very expensive, but according to the market. And no questions like "what the color of the wing is different", the car did not find fault; - the process of paperwork and issuing a car is well established - no sudden surprises or misunderstandings. At what price they hit the hands - they gave it to that price. I changed mazda cx5 to tiguan, was very pleased. I liked it so much that I wanted to leave a review about the guys. Well done!

Salon with lazy staff. We arrived with our daughter from another city, wanted to take a test drive on the polo. So, there is a crowd of five people and prove that this "privilege" can be used only when purchasing a car, and then only around the salon! (supposedly they have quarantine measures, they themselves stand even without masks). It's good that not one salon in Krasnodar, and others respect potential buyers