Elves

The prices are real. Service for 4.

Very nice store! Policy if you find the price below, we will make the discount really works! I would like to note the special professionalism of the manager Yuri! The prices are comfortable!

In general, the service is normal, the store is clean but cramped. The staff is friendly, they spoke in detail about the characteristics of the goods and related services. For me, a minus is that on the weekend there is only one manager in the hall, the second came up after about 5 minutes. The need to pay for services in the office (there is no online payment by order number) is very inconvenient.

Despite the controversial reputation of this company, he always treated her well, up to some point. More precisely, before the onset of the cash reform. A huge solid organization that could not ensure the availability of cash registers, anticipating the massive demand for them. I had to come from another city ... And leave with nothing, as the manager Natalia mixed up the quantity. And the answer was excellent: "Yes, I have you you know how much !!!" But most of all I felt sorry for my grandmother, who had come on a hitch from some village to re-register the cash register, since the manager next to Natalya simply made a mistake and did not properly consult the person. The old woman was simply naughty and almost got hit by an attack. But as I was told, this is not uncommon on Elwes' side.

I chose on their own site air conditioning. I wanted it precisely (friends advised). The site indicated that the goods are in stock at a warehouse in Samara. The manager called back from Moscow highway, which in fact did nothing to help, but only took time. He confirmed the availability of air conditioning. and we appointed the installation. And here the continuous inconveniences began. First, the measurer said that the company gives me a discount and for this I only need to warn the manager. To which the manager told me that in order to get a discount I need to go to the store. OK. I’ve moved. Spending time and gas. And finally, the day of installation. 2 hours before the arrival of the installers, the manager calls me and says that my air conditioner will be from the window. Not available in stock. To my question, where did he go and why I was previously confirmed the availability I was told to re-sort and take from the window with a "crazy discount" as much as 365 rubles. At my request to order this air conditioner, I was vaguely told about unknown delivery dates, etc. At my request, then, to make an adequate discount, for essentially used goods, I was refused. Turned to the Start. Everything was done promptly, without delay, wasting gasoline and nerves.