МТС-Банк, операционный офис "Новороссийский" филиал г. Ростове-на-Дону

Horror, not a bank. Service is terrible. Incompetent workers and manager in Novorossiysk. 2 months can not set up a personal account, can not use a credit card, there is no pin or access to the balance. 3 times I wrote an application in the office, 3 times in support - the result is zero. They spoiled the perfect credit history by their mercy and went into delay. I will sue and close the card. Do not contact this bank

I don’t know who writes negative reviews here, today I arrived at the bank and did everything in 5 minutes, no queues, everything was quick and efficient

A terrible turn, the staff selectively takes people out of turn, rude. More about the bank itself: the call center operator in the conversation voiced one amount of the monthly loan payment, the operator at the bank indicated another, you can’t refuse credit insurance on the spot (and the call center operator and the operator at the bank indicated that he was insured in another organization and I don’t need insurance), while instead of the payment schedule (which I very insistently requested) they wrote the amount on the sticker and emphasized it without calling it out loud. What kind of game is this? And change the address already! Tips 7.

Why indicate a number you can’t reach?

Long lines. In the bank there are 3 workplaces out of which only one works. He sat in line for 2 hours