Russian Agricultural Bank

Closed a loan, a year later SMS arrived that there is still debt

What is written below the case of bygone days :))) This is the story of my many years of relationship with the bank: during this time he even changed his location, the history of the bank turned out to be shorter .... "Located in the former building of the state bank. Minus for the attitude to work staff as in a state bank. Finally, I got into the story ... I put a five-thousandth bill into the ATM and ate no receipts, I immediately turned to the security guard, he looked at the screen: he says: you didn’t put anything, there’s nothing on the screen ... went up wrote statement, now I will notify how the investigation is going. They promised how to figure it out, let's call 🤔 They’ve been sorting it out for a week now ... nobody saw my bill ... 🤔 Removed one star ... sorry in the bank from the day it was opened. Finally, today I found out that after 2 weeks I found my 5,000 bill, got stuck between two cassettes, so the cashiers didn’t see it, it seems like the programmer could find it, but it still hasn’t come back, but I think the New Year 2018 will be a lossless meeting 🤔 I’ll probably return one star rated back ... 😉 Today, December 31, I checked the account no one added 5000 to me. 🤔 Today is January 4th, no one called me as promised if they returned 🤕 I know that they will drag out a month, as the manager said to me: "You saw when you signed the statement that a month is allotted for the consideration of claims" But he could not stand it and still called ... the answer: no bosses, they’ll rest until January 9 .. . I will wait there too and the control period is not far. Our bankers can’t part with their money. Не Today, on January 10, they called that they would soon add to my account. It would be necessary to return one star 🤔 No, today, February 13, I went to the bank and didn’t return the money, so I’d better take another star off. No one needs a state bank rating. Finally, the money was returned. Thank you, of course, I have already come to terms that they will not give. But there is still good news, the bank issues bonds at more than 9% income, which is much higher compared to bank deposits. So: “On April 18, 2018, Rosselkhozbank JSC opens a book of applications for a new ruble bond loan of the 01T1 series, aimed at a wide range of investors, including individuals. The benchmark coupon rate of 9.0-9.25% per annum (the final rate will be formed based on the results of the collection of applications) " Sooner, I rejoice at a good income. First, they immediately took over 300 rubles for paperwork. Since I am an old man, and bonds are perpetual, I asked to make a power of attorney for relatives. They refused. We have no right, only with a notary. Well, let's get the documents (bonds) I’ll go to assure ... No, you need to send bonds via e-mail through Moscow. I paid money for bonds on April 13th. Today I waited, I called Moscow, they said that they did not have the technical ability to send bonds. Today I came to the bank and demanded a refund. They promised how they would receive the money. Overhead costs for forms of telephone conversations, of course, will not be returned 😎 again removed one star from the rating. They will return the money, I will return the star. In general, it is better not to use this bank. Today is May 7, and things are said to be there. I just called my broker again, but he still didn’t get the requisite. I'm sitting waiting for the operator, who was supposed to send the document ... 🤔 They say it will come soon. 🤕: another came up, asked a question, said to come up after May 15.🤔 Recently, money for bonds was returned, while still earned interest on the amount invested in them. Added a star. I’ve been sitting for an hour, but no one is in a hurry. Reduce the star. After moving to a new place, service became more convenient, only why the administration has not wanted to indicate a new place for a month. 🤔 Although for me it is more convenient - there are fewer customers in the room 😀 I have a feeling that no one is reading reviews 🤔 add a star for unobtrusive service обслуживание

Disgusting service. Rudeness at the checkout and violation of all banking standards: they refused to accept a 100 dollar bill (which they themselves issued half a year ago) for exchange, referring to a crumpled corner !!! As if a philatelist is considering a rare brand))) But they offered to buy it at a discount of 50% !!! As a result, I had to go to Krasnodar, and through the bill acceptor of another bank, "toss" a hundredth into a card, and then withdraw rubles there.

Disgusting attitude