Children's Library № 5

Daughter went to the library to take the book, she was denied, explaining that it is necessary to provide a residence permit in Krasnodar. Having received a residence permit the daughter again went to the library with a residence permit, to my surprise her daughter returned all in tears, as she was again refused, this time already saying that now they needed that my mother would come. I'm certainly outraged by this attitude, why you can not immediately tell someone and with what they need to bring, why the child to drive there. Yes, and that I do not remember that we would go to libraries with my parents, I myself signed up and visited. After such an attitude, there is no desire to go to this library.