Pochta Rossii

Workers are rude. Bring a notice after receiving the parcel in the department. They complicate their own work by not throwing small packages in a box.

I will describe my last situation, postponing the work of the postman, who can leave 3 notifications with one Track in the mailbox for one visit (primary, repeated and last with a pen marked urgently), comments of the department staff on this subject: “so what,” reactions of friends who work in this structure and are leaders, pseudo, clearly, why it will be clear at the end of this story. So, it's my fault, but still: I bought one piece the diabetic needed for my son on Avito, since there are no official sales in Russia, and it’s taking a long time to drive from Europe, in general. I paid through a service with Avito delivery, I was given the choice of transferring purchases from the capital to Kirov to my personal account: Russian Post for 500+ rubles, delivery time 2 days to office, DPD 400+ rubles to PVZ, boxberry for 400 ++ rubles to PWS, by the way, the cost of the latter two is identical, and the delivery time is the same 3-5 days, by mail more expensive by 40 rubles, I don’t remember exactly, but faster, remembering the words of the regional leaders of this office (they were inclined to cooperate with work) , that now they got rid of the stigma of FSUE and are AO, are launching a new th service quality format, I naturally was led under the circumstances and purpose of the purchase, ordered the service of the organization. Now I’ve applied attention, tracking, the screen, so as not to be unfounded: 2 days in Moscow, a day’s journey, 2 days in Kirov, I bought it on 12/16, in the morning, today is 12/12 evening, we sent it to the department on the following morning to track it, and that’s it the code from the application, they tell me we have no parcel. I’m shocked, I say no, if today it’s shipped from the sorting yard and it is simply not realistic to transport around the city all day! Suddenly, another branch employee peeped out from my right and said that a couple of bags were not taken apart, here it is, I really answer that I’m ready to wait, and the delivery time has already expired, I really need today, but they answer me tomorrow, come, the package is not Capitalized, today they will be able to do this capitalization after 20:00, I left, I hope they will give me a parcel tomorrow, apologize. By the way, after this story I tried to dial a support service, it is useless, there the bot answers in a circle like la poplar, address and working hours, etc. So, please, everyone who finds themselves in a similar situation do not see promises that services will change , perhaps the leaders are changing, but the people on the ground are the same and waiting for something new from them is not worth it, it’s only a pity that the name of my homeland, Russia is mentioned in the name of this structure. Yes, I forgot, the branch on Koltsovo 610050, in the queue department there were no 2 clients maximum.

One employee works, respectively, performs all the work for all. In the book of complaints, a typo that there is a shortage of personnel in the mail. Unsubscribed, but where is the action? Raise your salary, hire employees, why people should suffer and stand in line. They put the device, the speed of service has not increased, but even vice versa. Over the past month, the device does not work even a day. The officials spent the money, but why. Better pay salaries to employees.

The terrible office, notifications can not wait, and the mail is lost and can not help than what, in addition, the queues are constant. Russian Post, as it was 10 years ago, sucks and remains !!!

Horror! Information about the beginning of work 8.00. Got it. In fact, an ad hangs from 11.00. All mails work from 8.00 to 17.00 Mayhem! Why do I need to go several times for a parcel?