PONY Express

"express delivery" was delayed for 4 days and did not warn about it

The manager Sergey Samarin was rude on the phone, the delivery was not made on time, to my question “why?”, He said that the courier had not reached me and had not delivered the parcel, therefore, there were no calls from them. Instead of trying to solve the problem, he did everything to aggravate it! After my repeated call to the office, my problem was sorted out and delivered the parcel. In general, if not for rudeness, this review would not have been.

Insanely slow, and even in those terms that they promise, in fact, they will not deliver. The staff will not stress again.

Long!!! It is tracked poorly, only after 4 or 5 days it manifests itself (sending from Moscow to Yoshkar-olu). And here she is a couple of days, the courier offered to pick up from the office because many orders!!! Pochia Russia faster at times !!!

Very helpful staff. They served quickly, efficiently, explained everything and helped with the design.