Alfabank

In my opinion is the best bank of Russia, to foreigners is the best option to trade between values ($,€,₽) but you must have a bank account (very easy to adquire one, just need a passport). The service is good and you have more options and I would say even more freedom than in sberbank (in sberbank the commissions are horrible also the annuity) where only crazy people trade values. About the building, I think is the principal in Samara, I don't exactly know, but usually is the most accesible. I love alfa-bank.😍

Very slow service even with an empty room. One operator sends to another or waits for a third. And other bank employees at this time are busy with their own affairs.

I came to the office today at 9 am, with a question on the map. A young man with the name Igor deployed from the doorway - solve your problems yourself in a mobile application! I returned home, from 9.30 to 12.00 I called the hotline to transfer money from card to card. It turned out, for some reason, in my mobile application they have data from my old card, which I replaced 2 years ago. The employees had a couple of dozen versions of why the translation was not carried out. They did not help. I lost half a day, but the transfer did not materialize. I returned to the office, from where I was escorted in the morning, took the money from the ATM. She closed the Alfa Bank card, uninstalled the Alfa Bank application. And I got a card in a completely different bank! Alfa Bank works very poorly at all levels, they have to serve people in the office, and a mobile application has been created for that. to make it easy to use, and not to create problems. And consultants on the hotline, and therefore called - on the hot !. And if I did not have the opportunity to get to the bakomata, if this situation happened abroad! Very unreliable bank in every way. I do not recommend it!

1 review I arrived at 9 am in the office before working from the other end of the city, and they say the program does not work for me. Come for an hour through 2. the fire is simply

Very convenient bank, with a lot of ATMs and good service.