Park-Otel' "Big-Fish"

The owner was constantly yelling at his staff, calling them names, and being rude in general. I will not be supporting his business in the future. Customer service was lacking, even by Russian standards (with the exception of Sabir - he was nice and helpful).

I also experienced disgusting telephone communication from the employee. This is a service sector and at least we could say hello to you and not hang up! I also have a very big question for the service. I wanted to book an aquaplane flight for the wedding, to which they gave me an exhaustive answer - no, only if you rent for 2 days !!! a hotel room for a minute costs at least 4000r per day! Fly 5000r. But pay for accommodation for another 8000r. Super👍Thank you!

We rented a cottage with friends. In the winter. Four of us. The cottage is nice, beautiful) Inside: warm floor everywhere. Everything is new and neat. All the necessary utensils are available. A bunch of towels. Cool if there were little shampoos, gels, etc. But he did not criticize. Outside: There is a BBQ area on the veranda, which we actively used. There is firewood. True, at the moment when we were, they were damp. So, just in case, grab some coals if you get ready. And of course, the beauty of the Rybinsk reservoir and the pine forest around. There are no buildings nearby, so there is this wonderful feeling of privacy. The staff flawlessly. We did not show the TV, we informed the reception. First, the receptionist tried to fix it himself, then another one. Then the bosses came and fixed something on the roof. Everything worked. We did not even expect such interest in the repair) Also, the girl at the reception was happy to take us to the lighthouse. In general, everything was friendly. Total: I advise

Decide the issue with water so that it does not smell (smelly water comes from the tap) and everything will be fine

Good base, there are rooms for every taste and color. Good service. As well as a budget building with no frills. And at very budget prices. We constantly go to this base in winter.