Otdel Zags Promyshlennogo Rayona Gorodskogo Okruga Samara

The registry office employees are working very slowly, they tried to kick off in every way, saying that they have nothing to do with public services and a refund is impossible. AFTER THE CONVINCING CONSIDERATIONS THAT WE HAVE EXCEEDED THEM AND THAT WE CONSULTED AT THE MINISTRY OF FINANCE, THEY IMMEDIATELY HAVE A REFUND FORM. And so, it took 1 hour 43 minutes to write a simple application for the return of the state duty for the service that we did not use, provided that we were 2nd in the queue. They were playing for time in any way. They asked to give us the forms in the corridor to fill them out while we were standing in line, they were refused, and only after they entered the office we were given the forms and told us to fill them in the corridor. What kind of mockery? Where is this taught !? I want to finish these courses. Then they needed a bank statement with my account. Exactly an extract. It is not suitable for them to rewrite from the personal account of SBERBANK. They tried to refuse the application referring to this. Again, show exactly where it is written that I must provide an extract, no. And in the application there are just columns where I must enter the details of my account. The only thing you need to attach is a receipt that confirms the payment for the service, which I kindly provided. In general, if my wife and I did not take up the defense, they simply ignored us and refused to accept an application to return our money to us. P.S. It took them 10 minutes to copy my passport. This is 1 page and registration. 10 MINUTES. WHAT YOU CAN TALK HERE. PROFESSIONALISM.

Excellent registry office! The staff are qualified, polite and friendly. And if the program sometimes does not work, then it is definitely not their fault.

Good afternoon, I would like to leave my review about this organization. It is impossible to get an appointment, employees communicate impolitely, send documents to other registry offices. We got married in this institution several years ago, in May we needed to get a new marriage certificate, they called to find out how we can get an appointment. The disgruntled woman picked up the phone, said that they only receive appointments, well, ok, write us down, I said. Then they asked me where I am registered and said that I should get my certificate at the place of registration! I hung up, the next day my husband called and demanded that we be recorded in this registry office, we were refused again !!! I would like to know why we can not get the document to the registry office where we got married ?! Already regretted that once they chose this registry office for the wedding.

Specialists at a face-to-face meeting at a consultation do not know anything, they ask to wait a couple of days, besides, after two weeks there was no answer from them, at the second and third visit, the question was not resolved and promised to call back. Upon subsequent appeal to the head of this registry office, the issue has not been resolved and there was only one answer, we will call you back. Incompetence or just unwillingness to resolve issues?

A good girl from the third room, (there was no badge with the first and last name, a tall pretty brunette in a gray suit, hair in squares) who draws up birth certificates for children, let her into her office so that I feed my son, God bless you)))