Городская больница № 4

There is a self-recording terminal for an appointment, a terminal for calling the reception, and on the floors there are monitors informing the office and the name of the next person to see a specialist. Despite this, the renovation in the physiotherapy department is very ancient and very cold in winter. Usually to be there in outer clothing. Well, and so the renovation is old, the porch is broken. Now they finally decided to renovate the exterior of the building. The specialists are good. It is difficult to get through to the reception, you need to plan an appointment in advance or go with pain or fever so that you can take it on a day to day basis. Even in spite of coupons with reception on time, there are often delays. Sometimes you have to wait in line for up to an hour. But in general, the impressions are good from this institution. Apart from a couple of female doctors in the women's ward👎🏻.

This is not the first time I call the clinic, but apparently I was lucky before. 18 minutes of waiting, queue from 14 to 1 and on the first number I was simply disconnected. I called again, stood in line 15, disconnected immediately, the money on the phone is not rubber, especially if there is no result! I'm complaining specifically about dialing. Only Laura had a doctor's appointment and the girl was a doctor, just wonderful. The prescribed treatment helped very quickly.

I called to make an appointment. The current position was 16. To wait for the connection, I waited 50 minutes. It’s easier to get through to the tax office and the police than to this hospital. Unbearable, especially under the regime of restrictive measures and the walking coronavirus. In queue position 1 I waited another 15 minutes. After waiting for the connection, short beeps went off. Everything, you can die ...

Hamlo at the front desk. There is a sound recording. I wanted to know how to get medical help for pneumonia symptoms. Let it pass by itself, than listen to such a tone. I do not like working there, go to another place or satisfy all my physiological needs.

Today I called the reception from 7.15 pm to 20.00 pm, I was 9 in the queue, and I didn’t wait. Those who receive calls are clearly not a professional, but an amateur who is poorly guided in the situation and cannot give quick and clear answers. I wonder if somebody is checking the call records, or is it just a word of mouth.