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Алексей Карпов (Aleks-Heavy) (04/04/2020)
Often I order goods from these “beauties” simply because their pick-up point is located near my house, so I easily save on delivery, but I regret it almost every time. The old problems that were in the store from the very beginning are still alive. For those who are not in the know, I will voice it - their warehouse is dirty and dusty, so if the product is more than six months old, it is likely that it will come to you in your own mind. As if half a year these spent on the street. Music discs and games often come with broken boxes. In the cracks. Add fun guys on the packaging. Also the clowns are still. If they don’t get into a standard box, say, a collector’s edition of the next video game, they consider it possible to jump on it so that it still fits. For who cares about some sort of collectible packaging? The main thing is to put it into the OZONE box. A separate topic is stickers. OZON often sculpts its stickers as if deliberately on the faces of characters on packages and book covers. When you try to complain, they turn on the fool. Say, we need to stick a sticker with a barcode somewhere. Where else could it be if not the witcher Geralt to his witch's physiognomy, right? What's next ... Love pre-orders? Never order in OZONE. I tried it. It always turns out that the store not only does not bring pre-orders in decent time, it does not bring it at all. Just first, "the goods will appear on the 5th." On the 5th it turns out that it is already the sixth. Then there is a blurry "we are waiting for delivery", after which the manager reports that the same mustache, Khan, and you can not wait. But the worst thing is that recently the store has finally become insolent and has become brazenly removing all unwanted comments on products. Example - ordered a sticker on the phone. The name indicates my model, all things. The sticker is not suitable. She is half as much. I am writing a comment. I see next to another one from a girl. In the evening I go to see if anyone else has hit. And oh, a miracle! Not a single negative comment on the product is already there. For why? We need to sell, right? Why do we need negativity? And let the people get on. In short, that's how it is in spirit - if you have a choice, then do not mess. The store was bad from the very beginning, but now the dashing nineties have woken up in it. He felt permissiveness and began to openly be rude and crap, without even thinking that the client should be at least respected. Of the benefits, perhaps a huge assortment, decent delivery at pick-up points (couriers are disgusting), and the return service.
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