Kimono

I don’t even know where to start, just shocked by the service! We often order food in delivery and this time we decided to try to make an order in Kimono. IT WAS AN ERROR! Not only that, we agreed to wait 2-2.5 hours (we were warned), so the order was brought only after 4 hours and a million calls from our side! They didn’t report the dish paid for online, after the next call they didn’t give explanations (everything was supposedly). The bosses say he doesn’t want to, nobody will compensate anything! The first time I come across this. As for the food .. The noodles were very spicy (they don’t write about this on the menu) the child couldn’t eat it. Moreover, it is also overcooked. Like sticky rice. By the way, do not expect shrimp in noodles with seafood, they are not there)

Rolls are normal, but the courier was late. Everything was cold and hot together, the courier was without a thermal bag.

Service sucks. I made the order in advance, at 3 pm at 22.00. The order is formed, the manager will call you. And silence ....... Until 22.00 ... After calling myself, neither by mobile nor by city there is no answer, although the delivery as well as the organization (as indicated on the website) work until 23.00. "All you have to do is call us at 242-902 and place an order - we are at your service from 10 to 23 o'clock every day. An order in the amount of 500 rubles will be brought to you completely free of charge. Also, if you are tired of communicating with people and not you want to talk to anyone, then you can make an order in the online store. "- Quote from the office. site. Draw conclusions, whether this office is worth your attention.